Our Guarantee

 

Da Fone Company stands behind our products and guarantee your satisfaction with every order.

We guarantee our products.
Da Fone Company promises to deliver high-quality products, in good condition, to your door. If, for any reason, your shipment is not satisfactory, we will gladly replace it within (3) working days. Simply return your merchandise with the original paperwork and packaging within (3) days of receiving your order. We promise to process your request in a timely manner.

We guarantee first-class customer service.
Da Fone Company is committed to making you happy. If you have any questions or concerns regarding our products or services, please contact  Da Fone Company at 901-348-9992 ext 222. We will respond to or acknowledge your inquiry within the time you call in.

We guarantee your privacy.
At Da Fone Company, we are committed to protecting your privacy. Da Fone Company does not sell, trade or rent your personal information to other companies. We use the information we collect about you to process orders and to provide a more personalized shopping experience. Da Fone Company will not collect any personal information about you except when you specifically and knowingly provide such information.

It may be helpful for you to know how we use the information we collect:

  • When you order, we request your name, email address, mailing address, telephone number, credit card number and expiration date. This allows us to process and fulfill your order and to notify you of your order status.
  • When you enter a contest or other promotional feature, we may ask for your name, address and email address so we can administer the contest and notify winners.
  • We may also use the information we collect to notify you about important changes at Da Fone Company and special offers we think you will find valuable. If you would rather not receive this information, you may visit the site to change your preferences.
  • From time to time, we may give you the opportunity to participate in surveys. We will ask questions about you, your behavior and satisfaction with Da Fone Company, and your ideas for improving the site. All information will be kept confidential and will be used to help us make Da Fone Company a better site for you.
  • We may collect certain technical information, which does not allow us to identify you personally, but pertains to your use of the Internet. For example, on the Web such information may include the type of Internet Browser that you are using, and through email the information may include the type of messaging capabilities. This information enables us to enhance the content you receive from Da Fone Company.

By using our Web site, you consent to the collection and use of this information by Da Fone Company. If we decide to change our privacy policy, we will post the changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Currently, Da Fone Company may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personal identifying information.

If you are under 18 years of age, you must have your parent or guardian's permission to order.

We guarantee your security.
Every time you shop with Da Fone Company, you are backed by our security guarantee. When you are shopping at Da Fone Company, you are shopping on our secure server, which encrypts all of your personal information, including name, address, and credit card number. Encryption ensures that no one can access or use your personal information. Our RC4 128 bit encription is implemented on SSL 3.0 with a certificate from Verisign, Inc.

To view certificate information in Windows Internet Explorer: While in our checkout area, right click on the bottom portion of one of our checkout pages and select the properties item. In the property sheet window that appears, select the certificates button to see certificate information. Please note: the Macintosh version of Internet Explorer does not support this functionality.

To view certificate information in Netscape Navigator: While in our checkout area, right click (control-click on the Macintosh) on the bottom portion of one of our checkout pages and select the page info item.  

We are so confident that your information cannot be compromised as a result of shopping at Da Fone Company, we guarantee your protection in the event of unauthorized interception and use of your credit card. If you think your credit card has been compromised as a result of shopping at Da Fone Company, please contact your credit card provider immediately. Most banks either cover all charges, or limit your liability to $50. We guarantee that if your card was compromised as a result of shopping at Da Fone Company and your bank does not cover all charges, we will compensate you for the amount of your liability, up to $50.

 

Copyright © 1995-2010 Da Fone Company, All rights reserved